Delivery and Shipping Policy
1. Products ordered through
our website www.artilecious.com are shipped through our
courier partner if the destination PIN code is serviceable.
2. If any order is found to be
ineligible for delivery the same order will be cancelled. An email will be sent
to the customer informing about the same as soon as possible. If any money is
deducted in this process, the same amount will be refunded back to the customer
(through the same payment option used while placing the order). No claim of
compensation and/or cancellation charge will be accepted in this regard.
3. The shipping time for all the
items, mentioned anywhere in the website, are approximate and we cannot
guarantee them. In different scenarios and circumstances the shipping time of
the same item may also vary. The customers are requested to track their items
regularly (using the tracking ID, provided to the customer after completion of
shipping procedure). For expedited/fast delivery please contact cs@artilecious.com.
4. Shipping and Delivery charges:-
The shipping charges vary from
product to product. When needed. the charges are displayed on the website
clearly. Customers are requested to go through all the details before placing
the order. The amount, displayed on the website for shipping, is final and
there are no other additional costs.
At present we offer free shipping in all orders except a few item.
There may be offers at times
waiving shipping charges. These offers are time bound and not permanent.
The fees may be revised at times
without any prior notice to the customers.
Artilecious reserves the right to
change any of these fees and terms anytime without any prior notice.
It is the responsibility of the
customers to go through all the details before placing an order.
5. Any Hidden Cost?
No. There are not any hidden
costs. All the charges are displayed at the time of placing an order. The final
amount payable is clearly displayed with all the details.
6. Delay in delivery?
Delivery may be delayed at times
due to different factors such as natural calamities, technical faults, damaged
package(in transit) etc. Customers are requested to keep track of their
shipments regularly. You may feel free to contact us in case of any delay. We
will try our best to solve your problems, after discussion with our courier
partner. No claim of compensation and/or cancellation charge will be accepted
in this regard.
- Request for change of
shipping/recipient address?
a) Request for change of address for delivery will only be considered, if made before shipping of the ordered item(s). Placing a request doesn’t confirm the same. The final decision will be taken by Artilecious and it is legally binding on the customer. No complaint against this can be made. The customer will be bound to accept the decision taken by Artilecious in this regard.
b) Any request for change of recipient’s address / address for delivery, if made after shipping, will not be considered at any circumstance.
- We
are currently shipping in India only in selected locations.
- Shipping
outside India?
As of now, Artilecious is not shipping outside India.